Last Updated on June 24, 2026
Viewing COS Service Device Status
The Service Devices page in COS displays detailed status and system information for each COS Service Device (COS‑SD) associated with a COS Configuration. This information helps administrators verify device health, content availability, and service functionality.
To access this page, select a COS Configuration from the COS Dashboard and click Service Devices.
The sections below describe each field displayed on the Service Devices page and explain what each value indicates.
- Name: The name given to the COS – SD when it was configured.
- ID: A unique alphanumeric Device ID created by COS for the COS – SD.
- CH: Indicates whether the COS – SD is configured for Content Hosting and shows the current status of that device. The possible status values are:
- Functional: CH is functional.
- Initializing: Device has just been installed.
- Unable to Find: CH has not sent a successful heartbeat for sometime (2 heartbeats by default).
- Version Updating: The service device is currently updating its version.
- Content Updating: User has just changed the content options (10 min ago or less).
- Content Outdated: User has changed the content options, but content is still updating.
- CM: Indicates whether the COS – SD is configured for Content Management and shows the current status of that device. The possible status values are:
- Functional: CM is functional.
- Initializing: Device has just been installed.
- Unable to Find: CM has not sent a successful heartbeat for sometime (2 heartbeats by default).
- Restart SD: CM is in an error state and requires the COS‑SD to be restarted.
- Version Updating: The service device is currently updating its version.
- Content Updating: Content is currently downloading
- Content Outdated: User has changed the content options, but content is still updating.
- Internal IP: The internal IP address of the COS – SD.
- Operating System: The operating system of the COS – SD.
- Version: The version of the operating system on the COS – SD.
- Content Updated: The date and time that the COS – SD was last updated (the COS – SD is checked every four minutes).
- Domain Name: A unique, identifying URL generated on the COS – SD.
- Status: The current status of the COS – SD. The possible status values are:
- Initializing: Device has just been installed.
- Unable to Find: Device has not sent a successful heartbeat for sometime (2 heartbeats by default).
- Version Updating: The service device is currently updating its version.
- Version Outdated: The COS‑SD is below the minimum required Service Device version.
- Update Available: An update is available, but the COS‑SD is currently above the minimum required version.
- Content Validating: The content of the COS – SD is being validated.
- In Progress: The content of the COS – SD is being updated.
- Functional: The COS – SD is functional and its content is up to date.