Last Updated on July 24, 2026
From the User Administration window, you can upload a file containing multiple user profiles to the Portal. The file must meet certain requirements. For help, or more information about this process, click the File Layout and Sample File links at the top of the Upload Multiple Users tab.
- To add multiple users, click User Management. The User Administration page displays.
- From the User Administration page select the Upload Multiple Users tab.
Note: For help with or more information about the upload process, click the File Layout and Sample File links in the light blue bar at the top of the Upload Multiple Users tab.
- Select the appropriate test administration and click Browse… to select the file to upload.
- Click Upload when you are ready.
Note: If there are errors in the file, a message displays containing details about the errors. You must resolve the errors and repeat Steps 3 and 4.
After you have successfully uploaded the Batch User file, you will be prompted to assign permissions to new users. You can assign the same permissions to all the users within a role at one time.
On the User Administration window, under Assign Permissions, select the checkbox for the group of users that you want to assign the same permissions, then click the View/Edit icon adjacent to the checkbox. The Assign Permissions window displays.
On the Assign Permissions window, select an Administration and a Permission-set. The default permissions for the Permission-set are highlighted under Available Permissions. Click the Add Selected icon to add the default permissions under Assigned Permissions, then click Save. Repeat these steps for other groups as needed.
